Xtrapure Labs — Frequently Asked Questions

At Xtrapure Labs LLC, we want every customer to feel informed, confident, and supported throughout their experience with our products. Below are answers to the questions we receive most often about our supplements, shipping, quality standards, and general use. If you have a question that is not addressed here, we encourage you to reach out to us directly at apexlabs.alphamale@gmail.com and a member of our team will be happy to assist you.

What is Alpha Male Complex?
Alpha Male Complex is our flagship men’s wellness formulation designed to support energy, stamina, drive, focus, recovery, and overall vitality using properly dosed, high-standardized extracts. Unlike most supplements on the market, our formula uses real potency in every ingredient, including Tongkat Ali standardized to 2% eurycomanone, Shilajit at 50% fulvic acid, Ajuga turkestanica at 20% turkesterone, Cyanotis Vaga at 90% ecdysteroids, Ashwagandha at 10% withanolides, gelatinized Black Maca, and black pepper extract standardized to 95% piperine for enhanced absorption. It is designed for modern men seeking improved performance and well-being in all areas of life.

How should I take Alpha Male Complex?
For most men, we recommend taking the product daily and consistently to experience optimal benefits. Taking the product at the same time each day may help support routine and absorption. Since each person’s body responds differently, you may adjust timing according to how you feel and what works best with your schedule. For first-time users, starting with a standard daily serving and paying attention to how your body responds is recommended.

How long does it take to feel results?
Individual results vary, as every man’s physiology and lifestyle are different. Many customers report noticing improved energy and motivation within days, while deeper benefits connected to strength, recovery, and overall drive may take several weeks of consistent use. Supplements work cumulatively, and maximum results are often experienced after several weeks of uninterrupted daily use. Men who support their routine with strength training, proper sleep, hydration, and consistent nutrition typically see results more quickly.

Can I take your supplements with other vitamins or products?
Many users safely combine our products with multivitamins, protein powders, creatine, electrolytes, and general wellness supplements. However, because every person’s health profile is unique, we recommend consulting a healthcare professional before combining any supplement with medication or other specialized formulas.

Are these products safe?
Our products are formulated for healthy adults and manufactured in the United States in cGMP-certified, FDA-registered facilities. Every ingredient is tested for identity, purity, heavy metals, and microbial safety. We also avoid fillers, banned substances, and low-potency ingredients. While our formulations are developed with safety in mind, you should consult a physician before beginning any new supplement routine, especially if you have medical conditions, take medication, or have health concerns.

Do your supplements contain banned substances?
No. Our formulas do not contain banned substances or pharmaceutical compounds. We exclusively use legal dietary ingredients that comply with U.S. regulations. However, athletes subject to drug testing should always consult their organization’s guidelines, as natural extracts can sometimes trigger false positives depending on the test sensitivity.

Can women take Alpha Male Complex?
While our formula was intentionally designed for men’s wellness, there is nothing inherently unsafe for women. However, because the ingredients are tailored toward male physiology, women should consult a healthcare provider before using the product.

Are your products vegan or gluten-free?
We do not use gluten-containing ingredients in Alpha Male Complex. Some ingredients in our formulas, such as gelatinized maca, may not qualify as vegan depending on processing. If you follow a strict diet or have sensitivities, we recommend reviewing the full Supplement Facts panel or contacting us directly for clarification.

How do I store my supplements?
Store all Xtrapure Labs products in a cool, dry place away from heat, direct sunlight, or excess humidity. Do not store bottles in the bathroom or in a car where temperature fluctuations may affect ingredient stability. Always secure the cap tightly to protect freshness.

Do you offer a money-back guarantee?
Yes. Eligible purchases are covered by our 30-Day Money-Back Guarantee. If you are unsatisfied with your product for any reason, you may request a refund within 30 days of delivery as long as the request meets the conditions outlined in our guarantee policy. Refunds are limited to first-time purchases of a single unit per product type and do not include shipping fees. For full details, please refer to our 30-Day Money-Back Guarantee page.

How long does shipping take?
Most orders ship within 24 to 48 business hours. Standard delivery typically takes between 3–7 business days depending on your location. You will receive a tracking number via email once your order has shipped. Delays can occur during holidays, high-volume periods, or due to carrier issues outside of our control.

Do you ship internationally?
At this time, we primarily ship within the United States. For questions regarding international orders, please reach out to us directly.

What if my order arrives damaged or incorrect?
If your package arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery. Provide your order number and photos of the issue so we can resolve the matter quickly. We will replace or correct the order in accordance with our Refund & Return Policy.

How can I reach customer support?
You can contact us at apexlabs.alphamale@gmail.com for all questions related to orders, product use, shipping, returns, creator partnerships, or general inquiries. Our support team typically replies within 24–48 business hours.